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Terms & Conditions

Please read the following Terms & Conditions carefully. By making/attending an appointment at Skin Focus; purchasing products from Skin Focus; purchasing/receiving a Gift Voucher from Skin Focus; or placing an order at Skin Focus, you acknowledge that you have read and agree to the following terms and conditions of our business and it’s promotions or offers.

This agreement is a contract between the customer (“you”) and JAMBAR Investments Pty Ltd t/a Skin Focus (ABN: 55 827 868 677), Shop 7/25 Morayfield Road, Caboolture Qld 4510.

  1. Price of Services/Treatments, Goods & Payment

  • All Services/Treatments and Goods prices are quoted in Australian Dollars and include GST (except Gift Voucher purchases which do not include GST). Online purchases of gift vouchers are subject to a PayPal processing fee.

  • Price Variation: Skin Focus reserves the right to change or alter prices to Services/Treatments and Goods without notice. The price applicable will be the price applicable on the date the Services/ Treatments or Goods are purchased.

  • Method of Payment: You may use your MasterCard, Visa, EFTPOS, store Gift Vouchers and cash for in store or telephone purchases. For online purchases you may use PayPal or bank transfer. Payment must be cleared before Goods are dispatched.

  1. Goddess Memberships

  • Memberships are based on a calendar year ie: Jan – Dec.

  • Discounts and benefits for Members are available from 1st January – 31st December yearly.

  • Membership renewal will open in December for the following year & are limited in number. Existing Goddess Beauties will have priority to renew their membership in November. If membership is not renewed by 30th November, membership will be deemed lapsed and will be made available for another Skin Focus Beauty.

  • Membership discounted treatments are as per our ‘Members Prices’ listed on our treatment menu only, discount will not apply to already discounted promotions.

  • Membership is valid for one person – discounts and rewards cannot be transferred, refunded or used towards treatments for others.

  • Treatments are by appointment which are subject to availability, however, in the event of unavailability of a suitable appointment, as an exclusive Skin Focus Goddess Beauty, you will receive waiting list priority.

  • Skin Focus Bookings & Cancellations Policy applies to Goddess Beauties.

  • $100 free credit will be given in the form of 5 x $20 Goddess Beauty Bucks Cards so please ensure you read, understand and adhere to the terms & conditions listed on the back of each card.

  • Skin Focus reserve the right to alter these terms and conditions, prices or withdraw the scheme at any time. Skin Focus Skin & Beauty Clinic reserves the right to refuse or cancel a membership when a Goddess Beauty is not abiding by the terms and conditions. In this unfortunate event all unredeemed credits and membership rewards will be forfeited.

  • Upon purchase of a Goddess Beauty Membership it is assumed that you have read, fully understand and agree with the above terms and conditions as operated by Skin Focus Skin & Beauty Clinic.

  1. Goddess Reward Points

Goddess Rewards are exclusive to current Goddess Members. Reward Points are accrued at 1 point for every $20 purchase of products or services; 1 point = $1. These points can be used to purchase any service on our Treatment Menu, free of charge and are/will:

  • calculated excluding GST.

  • automatically expire on the 31st December.

  • non-transferrable and cannot be exchanged for cash or gift voucher purchases.

  1. Goddess Beauty Bucks

  • Treat your Skin Focus Goddess Beauty Bucks as cash, if lost it will not be replaced.

  • Goddess Beauty Bucks card must be presented at the time of treatment – no card, no discount.

  • You may use only 1 x Goddess Beauty Bucks card per visit.

  • Your Goddess Beauty Bucks are single use only (ie: must be redeemed in full at one appointment) & if not used in full no change or credits will be given.

  • Goddess Beauty Bucks are redeemable on full priced salon treatments only, excluding packages, Fountain of Youth, IPL, nail enhancements, retail products or gift vouchers.

  • Goddess Beauty Bucks cannot be used in conjunction with any other discounted offers.

  • Goddess Beauty Bucks are valid for a limited time only & must be used within the specified time frame.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  1. 50% off Your 1st Visit Promotion

  • Valid for your 1st visit to Skin Focus only & unfortunately this offer is not available for our existing Beauties.

  • Printed 50% off voucher must be redeemed at this appointment.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • Redeemable on full priced salon treatments as per our Treatment Menu, excluding nail enhancements, packages, Fountain of Youth, IPL, retail products & gift vouchers.

  • Not to be used in conjunction with any other discounted offer or pre-purchased gift vouchers.

  • Where more than 1 service is undertaken, the most expensive will be discounted.

  1. Refer a Friend Promotion

  • Your referred friend must be a new client to Skin Focus Skin & Beauty Clinic.

  • Only one 50% off may be used per visit.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • Discount is redeemable on full priced salon treatments only excluding nail enhancements, packages, Fountain of Youth, IPL, retail products or gift vouchers.

  • Not to be used in conjunction with any other discounted offer or pre-purchased gift vouchers.

  • Referee must have been to Skin Focus in the past 6 months.

  • Where more than 1 service is undertaken, the most expensive will be discounted.

  1. Trade & Save Promotion (20% off Skin Care Products)

  • Not to be used in conjunction with any other offer or discount.

  • Must have a skin treatment & analysis with a Skin Focus skin therapists to receive discount.

  • Treatments & consultation are by appointment, which are subject to availability.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • Products purchased on trade-in will not be marked as a purchase on ‘Buy 10 Products, Receive a FREE Facial’ promotion.

  • Is valid for ‘trade in’ to purchase Sothys or Dermalogica prescription skin care products NOT ‘O’ Cosmedics.

  • Not valid to ‘trade in’ your existing Sothys or Dermalogica prescription skin care products.

  • Discount is redeemable on full price skin care products only.

  • Discount will not apply if you do not have your ‘trade-in’ products at the time of purchase.

  1. Buy 10 Products, Receive a FREE Facial Promotion

  • All 10 products Sothys or Dermalogica prescription skin care products must be purchased within 12 months of the initial purchase.

  • Free facial will be a Skin Focus ‘Radiance’ Facial customised to your skin type.

  • The value of the Skin Focus ‘Radiance’ Facial cannot be used towards a more expensive facial.

  • Free Facial is non-transferrable nor refundable for cash or gift vouchers.

  • Products purchased on trade-in will not be marked as a purchase on ‘Buy 10 Products, Receive a FREE Facial’ promotion.

  • Discount is on full priced skin care products only.

  • This offer excludes ‘O’ Cosmedic prescription skin care product purchases.

  • Treatments & consultation are by appointment, which are subject to availability.

  • Less than 24 hours notice to cancel, or ‘No Show’, your scheduled appointment will void offer.

  1. ‘O’ Cosmedics OMG – Buy 10 ‘O’ Products & Get 1 FREE

  • This consumer loyalty program is run independently on behalf of ‘O’ Cosmedics & Skin Focus takes no responsibility.

  • To receive a FREE ‘O’ Cosmedics product you must purchase 10 ‘O’ Cosmedics products.

  • Keep your invoices together with your ‘OMG Consumer Loyalty’ card as proof of purchase (Skin Focus will keep these for you, so you don’t have to worry about that!).

  • Keep the lids of each products as proof of purchase. O will not honour the free product without these lids.

  • When you have 10 lids, bring them into Skin Focus & we will send them via Australia Post (@ a cost of $19.80), together with your ‘OMG’ card & receipts, to ‘O’ Cosmedics in NSW to redeem your chosen FREE item.

  • Your FREE product will be sent to Skin Focus, we will call you when it arrives & hold it until it is convenient for you to collect.

  1. Promotions and Discounts

Skin Focus at it’s discretion may offer discounts and promotions in store, however all offers are for a limited time only and are available until stocks last

  1. Christmas Promotion

  • Lucky Door Prize will be drawn on 24th December & the winner/s will be notified by phone.

  • Free ‘O’ Peel will be drawn on 24th December & the winner will be notified by phone.

  • Xmas Gift Tag discounts/giveaways have an expiry date of 28th February.

Skin Focus reserves the right at all times to make changes to the above mentioned Terms & Conditions, stock offers, discounts/promotions, bonuses/rewards at it’s sole discretion without prior notification.

Gift Vouchers

  • Are valid for 3 months from the purchase date.

  • Cannot be extended if you contact us after the expiry date.

  • Are transferrable but not refundable.

  • Are to be redeemed for treatments only, and are not redeemable for cash or products.

  • Cannot be redeemed for discounted advertised treatment offers.

  • Will be deemed nil & void should you cancel a scheduled appointment with less than 24 hour notice or ‘no show’.