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Privacy Policy

At Skin Focus Skin & Beauty Clinic, your privacy is paramount. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Skin Focus is committed to safeguarding your personal information and will always handle your personal information securely and carefully. Skin Focus is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding of how we collect and use customer information.

Why We Collect Information …

We collect information for a number of reasons including:

  • To deliver products or services to you;

  • To deliver services suitable and individual to you;

  • To better understand your requirements and preferences;

  • To improve our service;

  • To provide offers, products &/or services that are of greater interest or benefit to you.

How We Collect This Information …

We collect this information in a number of ways:

  • When you shop in our store for either product or service;

  • When you book appointments;

  • When you enter competitions run by our store;

  • When you subscribe online to receive information, reports or blogs written by Skin Focus;

  • When you recommend/refer a friend.

What We Collect …

The personal information we collect is, in most cases, supplied by your when you do any of the above. This information includes:

  • Name

  • Address

  • Phone Numbers

  • Email Address

  • Date of Birth

  • Transaction Information

  • Medical, Skin Care and Lifestyle History

Who We May Share Your Information With & How Is It Stored …

Your personal information is stored on our internal computer system (which is not run through the internet) and client consultation forms are securely stored for the eyes of your therapist only. We will share your personal information with absolutely:

  • NO one;

  • NO organisation;

  • NO company;

  • No call centres;

  • No mail houses.

Direct Marketing …

If you receive marketing offers from Skin Focus and do not wish to receive them in the future, please call our salon concierge on (07) 5495-7511 or follow our options to opt out on our SMS message.

Security …

From time to time – and in line with customer expectations and legislative changes – our privacy policies and procedures will be reviewed and, if appropriate, updated.