Our time, as yours, is important. Please arrive 10-15 minutes prior to scheduled appointment if you are new to Skin Focus Beauty Spa and 5 minutes if you are a regular client. Should you arrive late it may be necessary to minimise your treatment time. Please give us a call, with plenty of notice, if you are unable to keep your appointment. Repeated cancellations, or non-attendance, may require full payment of treatment in advance upon booking.