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Terms & Conditions

Terms & Conditions, Skin Focus & Caboolture Natural Therapies, Caboolture

All the finer details…

We’re always thinking about our clients and figuring out the best way to ensure satisfaction for all our clients. That’s why we need to have a clear policy, to ensure that business runs smoothly and you, along with everyone else, get the very best treatment you pay for at Skin Focus & Caboolture Natural Therapies…

Price of Services/Treatments, Goods & Payment

All Services/Treatments and Goods prices are quoted in Australian Dollars and include GST (except Gift Voucher purchases which do not include GST). Online purchases of gift vouchers are subject to a PayPal processing fee.

  • Price Variation: Skin Focus reserves the right to change or alter prices to Services/Treatments and Goods without notice. The price applicable will be the price applicable on the date the Services/ Treatments or Goods are purchased.

  • Method of Payment: You may use your MasterCard, Visa, EFTPOS, store Gift Vouchers and cash for in store or telephone purchases. For online purchases you may use PayPal or bank transfer. Payment must be cleared before Goods are dispatched.

Gift Vouchers

Are valid for 3 months from the purchase date.

  • Cannot be extended if you contact us after the expiry date.

  • Are transferrable but not refundable.

  • Are to be redeemed for treatments only, and are not redeemable for cash or products.

  • Cannot be redeemed for discounted advertised treatment offers.

  • Will be deemed nil & void should you cancel a scheduled appointment with less than 24 hour notice or ‘no show’

Promotions & Discounts

Skin Focus & Caboolture Natural Therapies at it’s discretion may offer discounts & promotions in store, however all offers are for a limited time only and are available until stocks last

‘O’ Cosmedics OMG – Buy 10 ‘O’ Products & Get 1 FREE

  • This consumer loyalty program is run independently on behalf of ‘O’ Cosmedics and, Skin Focus & Caboolture Natural Therapies takes no responsibility.
  • To receive a FREE ‘O’ Cosmedics product you must purchase 10 ‘O’ Cosmedics products within 12 months of the original purchase.

  • Keep your invoices together with your ‘OMG Consumer Loyalty’ card as proof of purchase (we will keep these safe for you, so you don’t have to worry about that!).

  • Keep the lids of each products as proof of purchase (lids must correspond to reciepted invoices). O Cosmedics will not honour the free product without these lids.

  • When you have purchased 10 products  post the your ‘OMG’ card, 10 receipts & corresponding 10 lids, to the ‘O’ Cosmedics address stated on the ‘OMG’ card to redeem your chosen FREE skin care product … Woohoo!

  • Your FREE product will be posted to your address, as listed on the ‘OMG’ card.

‘Mummy & Me’ Lil Princess Pamper Promotion

  • ‘Mummy & Me’ Princess Pamper includes finger & toe nail paint (including base, 1 coat of colour, lacquer & glitter) for 1 adult & 1 child 8yo or under only.
  • Lil’ Princess will receive a Princess Tiara, Princess Cup Cake & Princess Pink Lemonade & includes beverage for Mummy. We do not offer alternatives for food allergies.
  • This offer is available for the week (Mon-Sat) within which the Lil’ Princess’ birthday falls only & is limited to 1 visit per child per year
  • Pre-Booked appointments are essential
  • Less than 24 hours notice to cancel or ‘No Show’ will void offer

$20 Beauty Cash Card 

  • Treat your $20 Beauty Cash Card as cash, if lost it will not be replaced.
  • $20 Beauty Cash Card must be presented at the time of treatment – no card, no discount.

  • You may use only 1 x $20 Beauty Cash Card per visit.

  • Your $20 Beauty Cash Card is single use only (ie: must be redeemed in full at one appointment) & if not used in full no change or credits will be given.

  • $20 Beauty Cash Card are redeemable on full priced salon treatments only, excluding packages, Non Surgical Collagen Facelift, IPL, nail enhancements, retail products or gift vouchers.

  • $20 Beauty Cash Card cannot be used in conjunction with any other discounted offers.

  • $20 Beauty Cash Card are valid for a limited time only & must be used within the specified time frame.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

‘Give Your Teen Clear Skin These School Holidays’  (June/July 2016) Promotion

  • Cancellations with less than 24hours notice or ‘no show’ will void offer
  • $20 Deposit is required at time of scheduling to secure this appointment
  • This offer is only valid weekdays from Monday 27th June – Friday 8th July, 2016
  • This offer can not be used in conjunction with any other discounted offer or promotion

Please read the above Terms & Conditions carefully. By making/attending an appointment at Skin Focus & Caboolture Natural Therapies; purchasing products from Skin Focus & Caboolture Natural Therapies; purchasing/receiving a Gift Voucher from Skin Focus & Caboolture Natural Therapies; or placing an order at Skin Focus & Caboolture Natural Therapies, you acknowledge that you have read and agree to the following terms and conditions of our business and it’s promotions or offers.

Skin Focus & Caboolture Natural Therapies reserves the right at all times to make changes to the above & below mentioned Terms & Conditions, stock offers, discounts/promotions, bonuses/rewards at it’s sole discretion without prior notification.

This agreement is a contract between the customer (“you”) and JAMBAR Investments Pty Ltd t/a Skin Focus & Caboolture Natural Therapies (ABN: 55 827 868 677), Shop 7/25 Morayfield Road, Caboolture Qld 4510

Occasional Promotions when on offer …

Goddess Memberships (Only when on promotion)

  • Memberships are based on a calendar year ie: Jan – Dec.
  • Discounts and benefits for Members are available from 1st January – 31st December yearly.

  • Membership renewal will open in December for the following year & are limited in number. Existing Goddess Beauties will have priority to renew their membership in November. If membership is not renewed by 30th November, membership will be deemed lapsed and will be made available for another Skin Focus Beauty.

  • Membership discounted treatments are as per our ‘Members Prices’ listed on our treatment menu only, discount will not apply to already discounted promotions.

  • Membership is valid for one person – discounts and rewards cannot be transferred, refunded or used towards treatments for others.

  • Treatments are by appointment which are subject to availability, however, in the event of unavailability of a suitable appointment, as an exclusive Skin Focus Goddess Beauty, you will receive waiting list priority.

  • Skin Focus Bookings & Cancellations Policy applies to Goddess Beauties.

  • $100 free credit will be given in the form of 5 x $20 Goddess Beauty Bucks Cards so please ensure you read, understand and adhere to the terms & conditions listed on the back of each card.

  • Skin Focus reserve the right to alter these terms and conditions, prices or withdraw the scheme at any time. Skin Focus Skin & Beauty Clinic reserves the right to refuse or cancel a membership when a Goddess Beauty is not abiding by the terms and conditions. In this unfortunate event all unredeemed credits and membership rewards will be forfeited.

  • Upon purchase of a Goddess Beauty Membership it is assumed that you have read, fully understand and agree with the above terms and conditions as operated by Skin Focus Skin & Beauty Clinic.

Goddess Reward Points (only when on promotion)

Goddess Rewards are exclusive to current Goddess Members. Reward Points are accrued at 1 point for every $20 purchase of products or services; 1 point = $1. These points can be used to purchase any service on our Treatment Menu, free of charge and are/will:

  • calculated excluding GST.
  • automatically expire on the 31st December.

  • non-transferrable and cannot be exchanged for cash or gift voucher purchases.

50% off Your 1st Visit Promotion (only when on promotion)

  • Valid for your 1st visit to Skin Focus only & unfortunately this offer is not available for our existing Beauties.

  • Printed 50% off voucher must be redeemed at this appointment.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • Redeemable on full priced salon treatments as per our Treatment Menu, excluding nail enhancements, packages, Fountain of Youth, IPL, retail products & gift vouchers.

  • Not to be used in conjunction with any other discounted offer or pre-purchased gift vouchers.

  • Where more than 1 service is undertaken, the most expensive will be discounted.

Refer a Friend Promotion (only when on promotion)

  • Your referred friend must be a new client to Skin Focus Skin & Beauty Clinic.
  • Only one 50% off may be used per visit.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • Discount is redeemable on full priced salon treatments only excluding nail enhancements, packages, Fountain of Youth, IPL, retail products or gift vouchers.

  • Not to be used in conjunction with any other discounted offer or pre-purchased gift vouchers.

  • Referee must have been to Skin Focus in the past 6 months.

Trade & Save Promotion (20% off Skin Care Products) (Only when on promotion)

  • Not to be used in conjunction with any other offer or discount.
  • This offer is valid when you schedule a ‘Healthiest Skin Ever Skin Assessment’ with a Skin Focus Skin Expert.  

  • Consultations are by appointment, which are subject to availability.

  • Less than 24 hours notice to cancel or ‘No Show’ will void offer.

  • ‘Trade In’ applies to purchases of skin care only ie: Sothys or ‘O’ Cosmedics.

  • ‘Trade In’ of Sothys or ‘O’ Cosmedics prescription skin care products is not valid.

  • Discount is redeemable on full price skin care products only.

  • Discount will not apply if you do not have your ‘Trade In’ products at the time of purchase.

Christmas Promotion

  • Lucky Door Prize will be drawn on 24th December & the winner/s will be notified by phone.

  • Free ‘O’ Peel will be drawn on 24th December & the winner will be notified by phone.

  • Xmas Gift Tag discounts/giveaways have an expiry date of 28th February.